FAQ

Questions? Answers..

Everything couples ask us. If something is missing, write to hello@festela.app.

Pricing

Why pay $250 when Zola is free?

Because free is rarely free. Zola charges $14.99 for the seating chart, takes 2.5% on the registry, and sells stationery. The Knot resells your info to vendors. Joy locks custom domains behind an upcharge. Riley & Grey is $39 a month. We charge $250 once, then we stop selling you. The seating canvas, every template (including Ketubah), four languages, the religion-aware checklist, the personal link per guest: all included, forever.

How much is Festela?

$250, one-time per wedding. No subscription. No registry tax. No vendor spam. No paywalled seating.

Why a one-time payment and not a subscription?

A wedding is a one-time event. You pay once, keep your site and your data as long as you want.

Can I try it before paying?

Yes. Build everything free, and publish your site live free for 14 days — guests can RSVP and find their seat right away. After 14 days, $250 once keeps it live permanently. No subscription, valid forever.

Is there a refund?

All sales are final — but there's nothing to lose: you can build everything free and publish live free for 14 days before you pay, so you know exactly what you're getting. $250 is one-time, no subscription.

What's the free Live Window?

When you publish, your wedding site goes live free for 14 days — guests can RSVP and find their seat immediately. After 14 days it reverts to a save-the-date preview unless you pay $250 once to keep it live forever. The clock starts when you publish; no subscription.

Do you support other currencies?

Payment is in USD for now; your card handles conversion. The internal budget supports any currency you set.

Planning checklist

Do you only support Jewish weddings?

No. We seed planning for Christian, Jewish, Muslim, Hindu, Buddhist, Sikh, secular, and 'other' weddings. The Ketubah template is the most visible because it ships first, but every tradition gets a tailored starter checklist on day one. Specialty templates for other traditions are next on the roadmap.

Do I get a starter checklist?

Yes, seeded from the kind of wedding you pick at signup (Christian, Jewish, Muslim, Hindu, Buddhist, Sikh, secular, or other). A Jewish wedding gets ketubah and houppa tasks; a Muslim wedding gets nikah, mahr, and walima tasks; everyone gets the universal venue, photographer, and vows arc.

Can I assign tasks to one of us?

Yes. Each task has an 'assigned to' field with quick-pick chips (you, your partner, both, mom, dad, planner) or free text. The list can be filtered by who's assigned so each of you has a view of just your slice.

How do I see the checklist?

Three views, toggleable: list (grouped by months out from the wedding), kanban board (To do, In progress, Done), and a month-grid calendar.

Do we get reminders?

Two ways. A weekly Sunday digest with what's overdue, what's due in the next 7 days, and what you closed last week. And a 'nudge' bell on any assigned task: tap it and the other person gets a polite email about that one task, max once per 24 hours.

Can I re-seed the list?

Yes. Re-seed from settings any time, including if you change your tradition.

Guests and invitations

How many guests can I invite?

As many as you want. No cap, no upgrade tier.

How do I import my list?

Upload a CSV or paste from your notes app. We help you map the columns.

Do families share one link?

Yes. Bundle a family, the head of family gets the shared link, and you can hand off the lead anytime.

Do guests need to create an account?

No. They tap their link and see their invitation. No password, no app to install.

Do all guests see all events?

No. Each guest only sees the events for their group (VIP, ceremony only, kids, etc.).

Wedding website

How many templates?

Four hand-built templates today: Laurel, Green Garden, Lake Como, and Ketubah. More are on the roadmap, including specialty designs for additional religious traditions. All included in the $250.

Do you have specialty templates for religious traditions?

Yes, with more coming. The Ketubah template (for Jewish weddings) ships today, with a curved Hebrew arc, Houppa section, Shabbat Hatan section, Hebrew and civil date side by side, and a tradition picker for Ashkenazi, Sephardic, Mizrahi, or mixed. We're building specialty templates for other traditions next.

Does the date picker warn about religious-calendar conflicts?

Yes, for Jewish weddings today. Two tiers: a red 'please pick another date' warning for Shabbat or Yom Tov, and a softer 'are you sure?' warning for Chol HaMoed, the Three Weeks, and Sefirat HaOmer (Lag B'Omer and Yom Yerushalayim are quietly excluded). Conflict checks for other traditions are on the roadmap.

Can I change templates after publishing?

Yes. Your photos and copy stay; the visual changes.

Can I customize colors and fonts?

Yes: nine switchable palettes and a dozen font pairings (English and Hebrew pairings both included).

Can I preview the site as a guest?

Yes. 'Preview as a guest' in the Studio, by group or family, to verify who sees what. You can also preview in another language.

Is the site mobile-friendly?

Yes, built mobile-first. Most guests open invitations on their phone.

Does Festela have a mobile app?

Yes — there's a native iOS app for couples to plan on the go: dashboard, budget, guest list, RSVP tracking, tasks and timeline, plus a push when a guest RSVPs. Editing your wedding website and the one-time $250 purchase are done on the web.

RSVP

How does RSVP work?

Each guest answers yes or no for each event they're invited to, lists dietary needs (from the ones you offer), and can leave you a note.

Can I edit a response myself?

Yes. Manual override when a guest tells you in person, by text, or on the phone.

Which dietary needs are available?

Six built-in presets you can toggle on or off: vegetarian, vegan, kosher, halal, gluten free, and nut allergy. 'No preference' and 'Other (please specify)' are always shown, and you can add any custom option you want.

Can I add my own custom questions to the RSVP?

Yes. Ask anything: song requests, transport from the hotel, kids menu. Pick the answer type (short text, long text, single-select, multi-select), whether it's required, and which invitation groups see the question.

Can guests come back to edit their answers?

Yes. Their previous answers are still there, including answers to your custom questions.

Seating chart

Is there a real seating chart maker included?

Yes. Pick the event (reception, brunch, etc.), toggle between list view and a 2D canvas, add round, rectangle, square, long banquet, U-shape, sweetheart, or head tables, and drag guests onto them.

Can I number the seats?

Yes. Every table shows numbered seats around its perimeter. Drag a guest right onto seat 5 of table 3, or onto the table body and the next open seat fills in.

Does the plan catch problems?

Yes. Capacity meter (over-booked tables glow amber), a 'family split' pill when a family is across multiple tables, a red ring on guests who declined after being seated.

What can I print?

Four exports: a PDF floor plan, an alphabetical list (PDF or CSV), per-table kitchen counts with dietary breakdown (CSV), and 4-up A4 place cards to cut.

Do guests see their seat?

Yes, once you publish. A 'Find my seat' page appears on their invitation: table name, seat number, your note, and the names of their tablemates.

Day-of timeline

What's the day-of timeline for?

Everything that happens hour by hour on the wedding day: hair and makeup, first look, cake cutting, last dance. Not the big event blocks (you already have those), but the small moments between.

Who sees what?

Each item is tagged: wedding party, vendors, or private. You get a filtered link per audience to drop into the wedding party group chat or send to your planner.

If I change the timing, do I have to resend the link?

No. The link is read-only but live. You edit on your dashboard, your wedding party sees the update next time they open it.

Two of you

Can my partner share access?

Yes. Invite them from settings, they get a magic link, and from that moment they have identical access to everything: dashboard, studio, RSVPs, seating, budget, the danger zone. Both names show up on every audit row.

Are there permission tiers?

No. Festela assumes two people are planning the wedding together. Either of you can do anything. If you need read-only access for a parent or planner, that's on the roadmap.

Can we remove a partner later?

Yes. Revoke a pending invite, or remove an active partner from settings if plans change.

Languages

What languages does Festela support?

English, French, Spanish, and Hebrew across the marketing site, the dashboard, and every guest invitation.

Does the site read right-to-left in Hebrew?

Yes. Switch to Hebrew and the whole experience reads right to left, end to end.

Can my guests pick their own language?

Yes. The invitation has a small language switcher, and the choice sticks the next time they come back.

Can I add Hebrew names for us and our parents?

Yes, on the Ketubah template. Hebrew names for both of you render right-to-left in the hero, and parents' Hebrew names per side sit in two columns on the invitation, the way Jewish wedding invitations are traditionally laid out.

Data and privacy

Is my data shared?

No. We don't resell anything, we don't share with anyone. No ads, on your dashboard or on the guest site.

Can I delete everything?

Yes, anytime, from settings.

After the wedding

Does my site stay online?

Yes, as long as you want. You keep access, guests keep their link.

Can I download my data?

Yes. The budget exports to a spreadsheet. The rest is available on request.

One more question?

We answer every message at hello@festela.app personally.

Frequently asked questions · Festela